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Building improvement capability in frontline staff: a UK perspective
(2020-06)
This paper gives a narrative account of how the Oxford Healthcare Improvement Centre has embedded continuous quality improvement (CQI) across both mental health and community services in Oxford, UK. The aim of the centre ...
Enhancing psychological safety in mental health services
(2021-04)
Background
Psychological safety—speaking up about ideas and concerns, free from interpersonal risk—are essential to the high-risk environment, such as healthcare settings. Psychologically safe working is particularly ...