Online Social Endorsement and Covid-19 Vaccine Hesitancy in the United Kingdom
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Date
2021-04Author
Freeman, Daniel
Lambe, Sinead
Waite, Felicity
Rosebrock, Laina
Jenner, Lucy
Petit, Ariane
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Andrew Chadwick, Johannes Kaiser, Cristian Vaccari , Daniel Freeman, Sinéad Lambe, Bao S. Loe, Samantha Vanderslott, Stephan Lewandowsky, Meghan Conroy, Andrew R. N. Ross, Stefania Innocenti, Andrew J. Pollard, Felicity Waite, Michael Larkin, Laina Rosebrock, Lucy Jenner, Helen McShane, Alberto Giubilini, Ariane Petit, and Ly-Mee Yu. Online Social Endorsement and Covid-19 Vaccine Hesitancy in the United Kingdom. Social Media + Society April-June 2021: 1–17
Abstract
We explore the implications of online social endorsement for the Covid-19 vaccination program in the United Kingdom.
Vaccine hesitancy is a long-standing problem, but it has assumed great urgency due to the pandemic. By early 2021, the United
Kingdom had the world’s highest Covid-19 mortality per million of population. Our survey of a nationally representative
sample of UK adults (N=5,114) measured socio-demographics, social and political attitudes, media diet for getting news about
Covid-19, and intention to use social media and personal messaging apps to encourage or discourage vaccination against
Covid-19. Cluster analysis identified six distinct media diet groups: news avoiders, mainstream/official news samplers, super
seekers, omnivores, the social media dependent, and the TV dependent. We assessed whether these media diets, together
with key attitudes, including Covid-19 vaccine hesitancy, conspiracy mentality, and the news-finds-me attitude (meaning
giving less priority to active monitoring of news and relying more on one’s online networks of friends for information),
predict the intention to encourage or discourage vaccination. Overall, super-seeker and omnivorous media diets are more
likely than other media diets to be associated with the online encouragement of vaccination. Combinations of (a) news
avoidance and high levels of the news-finds-me attitude and (b) social media dependence and high levels of conspiracy
mentality are most likely to be associated with online discouragement of vaccination. In the direct statistical model, a TVdependent media diet is more likely to be associated with online discouragement of vaccination, but the moderation model
shows that a TV-dependent diet most strongly attenuates the relationship between vaccine hesitancy and discouraging
vaccination. Our findings support public health communication based on four main methods. First, direct contact, through
the post, workplace, or community structures, and through phone counseling via local health services, could reach the news
avoiders. Second, TV public information advertisements should point to authoritative information sources, such as National
Health Service (NHS) and other public health websites, which should then feature clear and simple ways for people to share
material among their online social networks. Third, informative social media campaigns will provide super seekers with good
resources to share, while also encouraging the social media dependent to browse away from social media platforms and visit
reliable and authoritative online sources. Fourth, social media companies should expand and intensify their removal of vaccine
disinformation and anti-vax accounts, and such efforts should be monitored by well-resourced, independent organizations
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